Privacy Policy
Draft version 2026-10-26
Who we are
StreamHawk ("we", "us") is operated by Kieran Hearne, based in the UK, at streamhawk.co.uk. This policy explains what personal data StreamHawk collects, why, and what rights you have over it, under UK GDPR and the Data Protection Act 2018.
What we collect
| Data | Where it comes from |
|---|---|
| Display name, email address | Whichever account you sign in with (Kick, Google, or Facebook) |
| Kick channel information (channel slug, live status, stream titles) | Kick's API, once you connect your Kick account |
| Chat messages sent during your own live streams | Kick's chat webhook — kept only long enough to compute highlight-detection signals, not stored as a permanent archive |
| Video files you choose to post | Google Drive or OneDrive, only from the specific folder you point us at (in Google Drive, StreamHawk can only see files and folders it created) |
| OAuth access/refresh tokens | Whichever platforms you connect (Kick, Google, Facebook, Discord webhook URL) — stored encrypted, never in plain text |
| Newsletter opt-in status | Your own choice in account settings |
| Milestones in your use of StreamHawk (signed up, first stream, first rendered clip, started checkout, subscribed, cancelled, reached your plan's monthly hours) and the date of each | Recorded by StreamHawk itself as you use it. No page views, clicks or device details |
What we use it for
- Operating the service you've signed up for: posting your reels to the platforms you've connected, alerting your Discord when you go live, and generating auto-clipper highlight suggestions from your own stream.
- Sending you StreamHawk product updates or promotional emails, but only if you've opted in — this is never on by default.
- Understanding where new streamers get stuck, from weekly counts of the milestones above. Only the operator sees these, and they aren't shared with anyone.
- Basic security and fraud prevention (e.g. detecting abuse of the service).
The lawful bases we rely on: performance of a contract (running the service you asked for), consent (the newsletter, and specific OAuth permissions you approve), and legitimate interest (security, and the milestone counts used to improve the service).
Who we share it with
We don't sell your data. It passes through the infrastructure providers and platforms needed to actually run the service:
- Neon — our database host
- Google Cloud — application hosting
- Cloudflare — content delivery, DNS, and temporary video hosting for Instagram publishing
- Groq — AI processing: the text transcript of what's said in your clips, plus chat and audio signals, to pick highlights, write clip titles and suggest brand-voice updates (no video or audio files are sent)
- Stripe — payment processing for paid plans (we never see or store your full card details)
- KLIPY and Freesound — the search terms you type when looking for memes or sound effects in Studio
- Meta (Facebook/Instagram), Google (including YouTube), TikTok, Kick, and (in future) Twitch — whichever platforms you've explicitly connected, to actually post content or authenticate you
- Discord — only if you've configured a webhook URL for live alerts
Some of these providers may process data outside the UK/EEA. Where that happens, we rely on the safeguards those providers themselves offer (e.g. Standard Contractual Clauses) rather than operating our own separate arrangement — this is standard practice for a service this size, but worth knowing.
How long we keep it
- Account data: for as long as your account exists.
- Usage milestones: for as long as your account exists.
- Chat messages logged for auto-clipper analysis: pruned once a stream session finishes processing — not kept as a permanent chat archive.
- OAuth tokens: until you disconnect that platform or delete your account.
Your rights
Under UK GDPR you can ask us to: give you a copy of your data, correct it, delete it, restrict how we use it, or move it elsewhere. You can also withdraw newsletter consent at any time via the one-click unsubscribe link in any email, or the toggle in your account settings.
To exercise any of these, contact privacy@streamhawk.co.uk. You also have the right to complain to the UK's Information Commissioner's Office (ico.org.uk) if you think we've mishandled your data.
Cookies
We use one strictly-necessary session cookie to keep you logged in. It isn't used for tracking or advertising, and — because it's strictly necessary for the service to function — it doesn't require a cookie-consent banner under PECR.
Children
StreamHawk isn't intended for anyone under 13. If you're under the age required by any platform you connect (Kick, Twitch, etc. may set a higher minimum themselves), please don't use this service.
Changes to this policy
If this policy changes materially, we'll update the version date at the top. Continued use of StreamHawk after a change means you accept the updated policy.